Masso — Support / 支持

Contact / 联系: wuyumoawuyumo@gmail.com

We usually reply within 1–2 business days. / 我们通常在 1–2 个工作日内回复。

English

Getting help

Have a question, found a bug, or want to request a feature? Email wuyumoawuyumo@gmail.com and we’ll get back to you.

FAQ

Do I need an account? No. Masso is offline-first — your workouts, plans, and history live on your device. There is no sign-up.

How does AI workout generation work? When you generate a routine, Masso sends your training preferences (goal, days/week, equipment, recent history) to our backend, which relays them to a language model. No account or personal identity is attached. See our Privacy Policy.

How do I restore my Pro subscription? In the app, open the upgrade screen and tap Restore Purchases. Purchases are tied to your Apple ID.

How do I cancel my subscription? Subscriptions are managed by Apple: iPhone Settings → [your name] → Subscriptions → Masso → Cancel.

Does Masso work with Apple Watch and Apple Health? Yes. Completed workouts are saved to Apple Health, and the Apple Watch app mirrors your session with live heart rate.

How do I delete my data? All data is stored locally. Deleting the app removes everything from your device.

中文

获取帮助

有问题、发现 bug、或想要新功能?发邮件到 wuyumoawuyumo@gmail.com,我们会尽快回复。

常见问题

需要注册账号吗? 不需要。Masso 是离线优先的——你的训练、计划和历史都存在本机,无需注册。

AI 生成训练是怎么工作的? 点生成时,Masso 把你的训练偏好(目标、每周天数、器械、近期历史)发到后端,再转给语言模型。不绑定任何账号或个人身份。详见隐私政策。

怎么恢复 Pro 订阅? 在 App 里打开升级页,点恢复购买。购买跟你的 Apple ID 绑定。

怎么取消订阅? 订阅由 Apple 管理:iPhone 设置 → 点你的名字 → 订阅 → Masso → 取消。

支持 Apple Watch 和 Apple 健康吗? 支持。完成的训练会存入 Apple 健康,Apple Watch app 会镜像你的训练并显示实时心率。